Privacy Policy

1. Notice at Collection

We collect the following categories of personal information to provide our services:

  • Identifiers: Name, email address, phone number, and IP address.

  • Commercial Information: Records of sessions purchased or considered.

  • Internet Activity: Browsing history and interactions with our website.

  • Sensitive Personal Information: Information regarding your health or wellness (shared during intake) and precise geolocation (if enabled by your browser).

2. Your Rights

As a Californian, you have the right to:

  • The Right to Know: Request a list of the personal information we have collected about you and how it is used.

  • The Right to Delete: Request that we delete personal information we have collected (subject to certain legal exceptions, like tax or medical record-keeping).

  • The Right to Correct: Request that we fix inaccurate personal information.

  • The Right to Opt-Out of Sale or Sharing: We do not sell your personal data for money. However, like many websites, we "share" data with service providers (like Google Analytics). You can opt out by clicking the "Your California Privacy Choices" link in our footer.

  • The Right to Limit Use of Sensitive Information: You can request that we only use your sensitive health information for the specific purpose of providing your Reiki session.

  • The Right to Non-Discrimination: We will never provide a different level of service or charge different prices because you exercised your privacy rights.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill your wellness sessions and comply with legal, tax, or reporting requirements. Client intake forms are generally kept per industry standards.

4. How to Exercise Your Rights

To submit a request to know, delete, or correct your information, please contact us via the first time client web form and we will acknowledge your request within 10 business days and provide a full response within 45 calendar days.

Terms of Service

This Terms of Service (ToS) is designed for a California-based wellness practice. It focuses on the specific "Scope of Practice" issues common in energy work and complies with California’s consumer protection and business laws.

TERMS OF SERVICE

Last Updated: May 10, 2026

Welcome to Lavender Studios. By booking a session or using our website, you agree to the following terms and conditions.

1. Scope of Service (The "Health Freedom Act" Disclosure)

In accordance with California Senate Bill SB-577, please be advised of the following:

  • Nature of Service: Reiki and crystal healing are considered "Complementary and Alternative Health Care Services."

  • Not a Licensed Physician: I am not a licensed physician, surgeon, or mental health professional. Reiki services are not licensed by the state of California.

  • No Medical Treatment: Reiki is a relaxation and stress-reduction technique. It is not a substitute for medical or psychological diagnosis, treatment, or care. I do not diagnose conditions, perform medical treatments, prescribe substances, or interfere with the treatment of a licensed medical professional.

  • Client Responsibility: You are encouraged to consult with a licensed healthcare professional for any physical or mental health concerns.

2. Booking and Payments

  • Payments: All fees for sessions are due at the time of booking unless otherwise agreed upon in writing.

  • Pricing: We reserve the right to change our prices at any time. Any price changes will not affect sessions already booked and paid for.

3. Cancellation and Rescheduling

Your time is valuable, and so is ours.

  • 24-Hour Policy: We require at least 24 hours' notice for any cancellations or rescheduling.

  • Late Cancellations: Cancellations made with less than 24 hours' notice will be charged [Percentage, e.g., 50% or 100%] of the session fee.

  • No-Shows: If you do not show up for your appointment and provide no notice, the full session fee is non-refundable.

4. Client Conduct and Safety

  • Comfort: During the session, you will remain fully clothed on a massage table. You have the right to end the session at any time for any reason.

  • Professionalism: This is a professional wellness environment. Any illicit, suggestive, or inappropriate behavior will result in the immediate termination of the session without a refund and may result in a permanent ban from our services.

5. Limitation of Liability

To the fullest extent permitted by California law, Lavender Studios and its practitioners shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or website. You voluntarily choose to receive these services and assume all risk of injury or loss.

6. Intellectual Property

All content on this website, including text, images, and session descriptions, is the property of [Your Business Name] and is protected by copyright laws. You may not reproduce or distribute our content without express written permission.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

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